Council tax support scheme policy
If you wish to apply for Council Tax Support then please see our benefits pages.
Frequently asked questions (FAQs)
What is council tax support?
From 1 April 2013, the government abolished the national council tax benefits system and asked councils to introduce a local council tax support scheme to replace it.
Our council tax support is means-tested. The aim of our scheme is to help people on a low income to pay their Council Tax. Claimants have their council tax bill reduced by the amount of support they receive.
How much Council Tax Support am I entitled to?
Use our online calculators to obtain an estimate of how much Council Tax Support you may be entitled to.
How do I apply?
You can apply for Council Tax Support using our self service portal
What are my appeal rights?
There will no longer be a right of appeal to a Social Security Appeal tribunal. Appeals will now be heard by a Valuation tribunal, although there is no right of appeal against the principles of the Council Tax Support Scheme.
What if I cannot afford to pay this council tax?
The authority strongly encourages you to seek advice (Citizens Advice Bureau or The Money Advice Service, for example) and/or speak with the Revenues Team to make an arrangement to pay the Council Tax due.
The authority has a responsibility to all Council Tax payers in the District to collect Council Tax due.
Payments may be made by up to 12 instalments in any one tax year. If you wish to pay in instalments, you should contact the revenues team to arrange this.