Council Tax Energy Rebate Scheme – Beware of Scams

Anyone who has unexpectedly received a text message, email, or telephone call seeking information, bank details or bank card information should not give out any personal information or click any links within emails until you confirm it is genuine.  If you are concerned about any correspondence you receive, please contact us using the details on your latest bill.

Energy Bills Rebate

On 3 February the Chancellor announced that the Government is providing funding for a £150 council tax rebate to households in Bands A to D.

Horsham District Council is also receiving funding to provide a discretionary energy bills rebate to households who do not qualify for the main scheme.

Please do not contact the Council Tax team at the present time as we are busy processing applications and payments.

Council Tax Rebate for Council Tax bands A to D

Customers who pay their Council Tas by direct debit or have submitted their application will now have received their payment.

We have identified that there are 4,000 eligible customers who have not yet applied.  However, the scheme is closing at the end of September 2022.

To ensure that everyone benefits from this additional support all eligible customers will have their rebate paid directly to their Council Tax account.  Once this payment has been made you will receive a letter confirming the payment and providing further instructions on how to claim a refund.

To prevent errors and duplications the service is no longer accepting applications for this scheme.

If you have received a letter confirming your Energy Rebate Scheme payment has been paid to your Council Tax account and you wish for this to be refunded to you please complete and submit the following form.

Refund Form

Refund Form

Name
Name
First
Last
Address
Address
City
State/Province
Zip/Postal
Country
Please ticket as appropriate:

Discretionary Energy Rebate Scheme

The Council has been given additional funding to deliver discretionary energy rebates to households who do not qualify for the main rebate scheme.

  • Households in bands E to H in receipt of CTR on 1 April 2022
  • Households in bands F to H in receipt of disabled band reduction on 1 April 2022
  • Households in bands E to H in receipt of Carers disregard on 1 April 2022
  • Households in bands E to H in receipt of an exemption because all occupiers are severely mentally impaired on 1 April 2022

To apply for this discretionary scheme can be accessed via our on-line portal.

Frequently Asked Questions:

Who will qualify for a payment?
  • You must be living in the property as your main home on 1 April 2022 
  • The property must be in Council Tax bands A, B, C, D, (or in Band E with a disabled band reduction, meaning that Band D is payable).

If you receive the following discounts or exemptions you will still receive the £150 payment: 

  • Council Tax Reduction 
  • a student exemption so long as you are named on the Council Tax bill (Halls of Residence are not entitled) 
  • an exemption because everyone living at your property is under 18 
  • a severe mental impairment exemption 
  • An annex that’s occupied by  
    • a dependant relative aged 65 or over, or  
    • someone with a severe mental impairment, or 
    • someone who is substantially or permanently disabled
Properties that do not qualify for a payment

Your property does not qualify for the payment if it is:

  • an unoccupied property such as: 
    • empty properties
    • second homes
    • holiday lets 
  • A property where one of the following has to pay Council Tax:
    • a housing association
    • non-resident landlord
    • local authority
    • corporate body or a government body
How can I check my Council Tax band?
How will I be paid my rebate?

If your currently pay your Council Tax by direct debit then the payment should already have been paid automatically to the bank account set up for direct debit payments (subject to some background verification) based on the Council Tax records for 1 April 2022.

If you don’t pay by Direct Debit and we think you are eligible for a rebate we have sent you a letter with information on how to claim your rebate.

You don’t need to wait for the letter you can apply now for your rebate on our online portal if you think you meet the eligibility criteria.

Apply for Council Tax Rebate

You will be able to choose to have a payment made to your nominated bank account or you can ask for the credit to be set against your Council Tax to reduce your monthly instalments.

What should I do if I receive an automatic payment in my bank account but I do not meet the qualifying criteria?

If you receive an automatic payment but you think that you do not qualify you should contact the Council immediately by emailing energyrebate@milton-keynes.gov.uk and let us know your name, address and why you think you should not receive the rebate. We will then get in contact with you. Please note that Milton Keynes Council is helping Horsham to deliver this scheme and so you may get emails from our team at milton-keynes.gov.uk  regarding your rebate.  

What about properties in band E to H?

The Council has been given additional funding to deliver discretionary energy rebates to households who do not qualify for the main rebate scheme. Details of this are still to be finalised but the following groups have been identified as potentially eligible so far

  • Households in bands E to H in receipt of CTR on 1 April 2022
  • Households in bands F to H in receipt of disabled band reduction on 1 April 2022
  • Households in bands E to H in receipt of Carers disregard on 1 April 2022
  • Households in bands E to H in receipt of an exemption because all occupiers are severely mentally impaired on 1 April 2022

Households in the above groups will be sent a letter inviting them to apply for a rebate.

There will also be a hardship fund which households who do not fall into the main scheme or in the above groups can apply for.

Applications for the discretionary fund will need to be submitted through the council’s online portal and this will open in late June.