Self Service


Important Notice

To our Housing Benefit, Council Tax and Business Rates customers

Unfortunately we are experiencing some technical difficulties with our self-service system and are working to get this resolved as quickly as possible.

If you do have any enquiry during this time you can still contact us using our on-line forms, which can be found here: 

We apologise for any inconvenience and thank you for your patience.


As a Horsham resident, you can see details about your own account such as:

For Council Tax/Business Rate payers

  • your current charge and previous charges
  • discounts and exemptions that have been granted
  • payments that have been made (excluding today)
  • your total account balance

For Council Tax Support and Benefit claimants

  • when you’ll be paid
  • your entitlement to Housing Benefit and Council Tax Support
  • overpayments
  • your claim details

You can also register to pay your Council Tax/Business Rates by Direct Debit.

Any problems

If you are having any problems with your self service account, please contact This includes problems registering and logging in.